Awaab’s Law, introduced in 2023, requires social housing landlords to investigate and fix damp and mould hazards within strict timeframes.
The law was named in memory of two-year-old Awaab Ishak, whose death was linked to prolonged mould exposure.
This legislation has put damp and mould in the national spotlight and made it clear that inaction is unacceptable.
Although the law currently applies only to social housing providers, it highlights a simple truth: every tenant deserves a safe and healthy home.
A New Standard for Action
Why Independent Surveys Matter for Tenants
Many landlords or agents still downplay or dispute damp and mould issues — especially when the causes are not obvious.
An independent survey gives you clear, impartial evidence that:
-
Pinpoints the real source of damp or mould.
-
Shows whether poor ventilation, leaks, or building defects are to blame.
-
Highlights any risks to indoor air quality and occupant health.
Our reports can help tenants and their advocates push for timely repairs and give housing officers or tribunals the facts they need to act.
From 27 October 2025, the first phase of Awaab’s Law comes into force for social housing providers.
It sets legally binding response times:
-
Investigate reported damp or mould within 10 working days.
-
Provide a written summary of the findings within 3 working days after the investigation.
-
If there is a serious hazard, take emergency action within 24 hours to make the property safe.
-
Begin (or schedule) full remedial work within 12 weeks of the initial report.
These deadlines mark a turning point in how landlords are expected to respond — recognising damp and mould as urgent health risks rather than minor maintenance issues.
We know that tenants often need documentation that stands up in disputes or official proceedings.
That’s why our reports include:
-
Clear findings and plain-English explanations of the problem.
-
Supporting photos, thermal images, and moisture readings.
-
References to recognised standards such as BS 5250:2021, HHSRS Damp & Mould Guidance, and the WHO IAQ Guidelines.
-
Independent interpretation that can be shared with landlords, housing officers, solicitors, or tribunals.